Everdream Strengthens Its Desktop Management Platform

New features for IT Asset Management, Patch Management and Software Distribution immediately available through Everdreams web-based hosted console

Fremont, CA September 2, 2004 -- Everdream Corporation, the leader in managed desktop IT services, today announced the immediate availability of significant new features for its hosted Asset Management, Patch Management and Software Distribution services. New features include an end-user portal, entitlement management upgrades, autonomous software distribution, tiered security privileges and extended reporting capabilities. Because Everdreams services are web-hosted, Everdreams subscribers over 100,000 across the globe will have immediate access to these enhancements via the Everdream Control Center, the web-based platform used by IT departments to help manage, protect and support the PCs across the enterprise.

"With installed software tools, new releases typically involve time consuming and potentially complex upgrade procedures," said Audrey Rasmussen, vice president for Enterprise Management Associates. "Everdreams Desktop Management software is delivered as a hosted service and is an alternative solution, which allows users to receive the benefits of timely new feature and security updates. Easy software deployment can have a direct impact on IT operational and personal productivity, while protecting the environment with rapid responses to security-related software updates."

Everdream Asset Management allows IT managers to view configurations and maintain a precise inventory of hardware and software without the need for data entry. A new end user portal allows individual users to automatically route requests for new software to the appropriate management for approval. The software is then installed onto the users PC immediately upon authorization. Computer users can also use this unique portal to view the status of any software patches applicable to their system and, if necessary, initiate a patch update. This new option helps reduce service desk costs and frees up IT managers for more strategic IT projects.

Everdreams patented Software Distribution service is a secure and reliable method for distributing software updates and packages to systems connected to the Internet. With Everdream's new Create Software Package feature, administrators are now able to publish packages that they have developed themselves directly to the library. This new interface allows IT managers to securely deliver any application to any online user at any time automatically.

Everdream Patch Management automatically identifies, distributes and installs necessary software patches while allowing administrators to track status and determine which systems are protected and which require attention. New features include patch inventory time stamping, on-demand patch scanner execution, tiered security privileges and enhanced reporting capabilities. These additional features strengthen and further simplify the patch distribution process for IT administrators using the Everdream service.

"In order to maintain the highly secure IT infrastructure required by today's realities, managing distributed desktops can overwhelm and drain the IT staff," said Shashin Vora, Everdreams vice president of engineering. "We built our business around securing desktops. Our expertise and technology allows Everdream to consistently improve and automate our services, giving our customers the power to manage to their PC network much more easily and effectively."

About Everdream
Everdream Corporation is the leading provider of hosted desktop management services that protect, manage and support the enterprise IT infrastructure. Since 1998, Everdreams award winning service and patented technology has provided businesses with an easy-to-implement, cost-effective alternative for managing IT operations. Through the innovative web-based Control Center, companies receive customized and turn-key services including asset management, virus protection, data backup and restore, software updates and maintenance, patch management and help desk services that enable the IT professional to maximize asset utilization, improve IT support decisions and increase service levels while dramatically reducing costs.

With operational facilities in Fremont, California and Charlotte, North Carolina, Everdream provides services to a wide range of enterprises including FedEx Corporation, Premier Inc, CarrAmerica, Salesforce.com and Sonic Automotive in over sixty countries across the globe. Everdream can be reached at http://everdream.com or 888.307.7299.

Everdream is a registered trademark of Everdream Corporation. All other products and company names herein may be trademarks of their respected owners.

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